Terms & Conditions

By accessing our website, making an enquiry, booking a consultation, or purchasing a program, you confirm that you have read, understood, and agreed to these Terms & Conditions and our Privacy Policy.

Soulmate Saurav offers personal-growth programs, live sessions, consultations, digital content, and related resources. Program schedules, facilitators, content, formats, and availability may be updated when reasonably necessary to improve the experience or meet operational requirements.

Prices are displayed in Indian Rupees unless stated otherwise. A booking or enrolment is confirmed only after successful payment and confirmation from us. Where an instalment or monthly plan is offered, you are responsible for making each payment on its due date.

• Payment options and applicable prices are shown before purchase.
• You must provide accurate booking and payment information.
• Any payment-provider terms also apply to your transaction.

Consultation rescheduling requests should be made before the scheduled session time. Refund and cancellation eligibility depends on the specific program, service, and notice period stated at the time of booking. Missed appointments or used digital content may not be eligible for a refund. Please contact us promptly if you need support with a booking.

Course materials, recordings, worksheets, live-session access, and other resources are provided for your personal learning only. You may not copy, reproduce, resell, share, publish, or distribute this content without our prior written permission.

We aim to maintain a compassionate, respectful space. You agree not to harass, intimidate, misrepresent, or disrupt other participants, staff, or community members. We may remove content or restrict access where conduct is harmful, unlawful, or inconsistent with these guidelines.

Our programs and content are designed to support personal growth, reflection, and wellbeing. They are not a substitute for medical, psychological, psychiatric, legal, or financial advice. If you are experiencing a health or mental-health concern, please seek support from an appropriately qualified professional.

All content on this website, including text, videos, graphics, logos, course materials, and branding, belongs to Soulmate Saurav or its licensors and is protected by applicable intellectual-property laws. No ownership rights are transferred to you through use of our services.

To the maximum extent permitted by applicable law, Soulmate Saurav is not liable for indirect, incidental, special, or consequential loss arising from your use of our website, services, or resources. Your use of the services and application of learning is your personal responsibility.

Our website may link to or use third-party platforms, including payment, video, and social-media services. These platforms have their own terms and privacy practices. We are not responsible for third-party content, availability, or policies.

We may suspend or end access to a program, session, or service where there is non-payment, misuse, a breach of these terms, or conduct that compromises the safety and experience of others. Where appropriate, we will make reasonable efforts to communicate the reason for this action.

We may update these Terms & Conditions from time to time. The current version will be posted on this page with its revised date. Continued use of our services after an update means that you accept the revised terms.